At Famulare Jewelers we are committed to respecting and protecting the privacy of our customers.
To better serve you, Famulare Jewelers jewelry store may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Famulare Jewelers, Incorporated.
1. What information does www.famularejewelers.com collect from our online customers?
For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on famularejewelers.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.
2. Does www.famularejewelers.com use "cookies"?
3. How does www.famularejewelers.com use the individualized information that we collect?
We and the third parties who provide services related to www.famularejewelers.com will use the information referenced above to fulfill your order and provide services related to www.famularejewelers.com or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of www.famularejewelers.com or our corporate affiliates, including Famulare Jewelers, Incorporated. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, e-mail address or phone number provided below:
Famulare Jewelers, Incorporated
3001 Carlsbad Blvd.
Carlsbad, CA 92008
We currently send e-mails only to those www.famularejewelers.com customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us or to the www.famularejewelers.com Newsletter, as the case may be.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from www.famularejewelers.com for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
4. How is the information www.famularejewelers.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?
The customer information that we maintain is stored in our internet database. Access to that information is limited to only the corporate officers and webmaster. We enforce a strict policy against unauthorized disclosure or use of the information you share with us. We also require that those third parties who provide services to us and may have access to customer information share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.
5. How do you access or correct the information we have collected?
You can do the following at any time by contacting us via the email address or phone number provided on our website: 1) See what data we have about you, if any, 2) Change/correct any data we have about you, 3) Have us delete any data we have about you, 4) Express any concerns you have about our use of your data.
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our web site. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.